Accessing your digital purchase
It's easy to access your digital materials after purchase. First determine whether the product is CEI or VitalSource — you can usually tell by the type of redemption code provided.
What does a CEI redemption code look like vs a VitalSource code:
-
CEI redemption codes are 12 digits in this format XXXX-XXXX-XXXX.
Visit campusebookstore.com/redeem or watch the relevant videos below for all the steps to redeem your purchase.
- VitalSource codes are 20-digit Alpha numeric codes. Note: if you're using an iOS devise and have a redemption code, you must redeem the code through Bookshelf Online before accessing it in the app.
CEI Digital Materials
What's the difference between an eBook and an access code?
Watch this short video to know the difference between an eBook and an access code.
Watch the videos below to redeem your CEI codes
Video 1: Redeem your CEI code
Once you've paid for your digital material, redeem your CEI access code to get your digital material. Watch this video to see how it works.
Video 2: Access your ebook
When you redeem your code, there are just a few steps to get your ebook. Check out this video to learn more.
Redeeming a VitalSource code
Click here to watch a video about redeeming VitalSource codes.
If you continue to experience issues after following the steps in the video, try one of these helpful resources:
- 24/7 chat support: support.vitalsouce.com (highly recommended)
- email the Enablement Team: success@vitalsource.com
- Reach out to the support team: help@vitalsource.com